Warranty Policy
At Easy Body House, we stand behind the quality of our products and strive to ensure your satisfaction with every purchase. This Warranty Policy outlines our commitment to providing reliable warranty coverage for the products you purchase from us.
1. Warranty Coverage:
We offer a 12 months warranty on all products sold through our online store. This warranty covers defects in materials and workmanship under normal use.
2. Warranty Claims:
If you believe that a product you purchased from Easy Body House is defective or has malfunctioned during the warranty period, please contact our Customer Service team promptly to initiate a warranty claim.
To process your warranty claim, we may require proof of purchase, such as your order confirmation or receipt.
3. Warranty Exclusions:
Our warranty does not cover damage caused by misuse, improper care, accident, or normal wear and tear.
The warranty may be void if the product has been tampered with, modified, or repaired by unauthorized personnel.
4. Warranty Resolution:
Upon receipt of your warranty claim, our Customer Service team will assess the issue and determine the appropriate resolution, which may include repair, replacement, or refund.
If a replacement product is issued, it will be subject to the remaining duration of the original warranty period or a new warranty period, whichever is longer.
5. Customer Responsibilities:
Customers are responsible for following any care instructions provided with the product and using it in accordance with its intended purpose.
Customers are also responsible for ensuring that the product is installed, maintained, and operated correctly.
6. Limitation of Liability:
Easy Body House's liability under this warranty is limited to the repair, replacement, or refund of the defective product as determined by our Customer Service team.
Easy Body House shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products.
7. Warranty Transferability:
This warranty is non-transferable and applies only to the original purchaser of the product from Easy Body House.
8. Changes to the Warranty Policy:
Easy Body House reserves the right to update or modify this Warranty Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
By making a purchase from Easy Body House, you agree to the terms of this Warranty Policy. If you have any questions or concerns about our warranty coverage, please contact our Customer Service team for assistance.
Thank you for choosing Easy Body House. We appreciate your business!